You are not required to give your name or contact information. The Complaint Investigation Report is an official report completed by a Licensing Program Analyst to document allegation(s) received, and includes the date the complaint was received, the investigation findings, and outcome. Is it a Community Care Facility, or is it a Health Care Facility? Less than 24-hour nonmedical care and supervision: (Licensed by the California Department of Public Health). Community Care Licensing (CCL) of the Department of Social Services is the regulatory agency responsible for investigating complaints. ), First, try to resolve minor concerns or differences with the provider. ), For complaints against Health Care Facilities, please contact the. The purpose of this section is to provide guidance in the complaint process: receiving, analyzing, researching and investigating information alleging violations of licensing laws and regulations of Community Care Licensing Division regarding allegations of abuse. Where to Go for Help licensing and inspection of child care facilities and long term care facilities; assessment of licensees; investigation of serious incidents, abuse, complaints and regulation contraventions; investigation of facilities operating without a Community Care Facility license; responding to complaints … Oregon Administrative Rules Chapter 411, Division 054 defines general licensing standards (411-054-0010) and requirements for new construction or initial licensure (411-054-0012). 3. Use the RCFE Fact Sheet Filing Complaints and the RCFE Complaint form ().There is also a listing of Community Care Licensing Offices (pdf), the regulatory agency for RCFEs, where you can mail your complaint.. Also consider filing a complaint with the local Ombudsman Office. If complainants choose to provide their names, they can ask that their names be kept confidential as the investigation is done. Phone: 800-882-6006 Fax: 517-335-7167 Email: BCHS-Complaints@michigan.gov. 2. 1-844-LET US NO Complaints can be made to your local Health Authority Community Care Facility Licensing office. Remember, when you report suspected violations, you not only protect individuals in care facilities, but also perform a service to your community. Learn how a complaint is submitted when needed. If you believe there is physical or sexual abuse involved, you should also report it to local law enforcement. Non-compliance with licensing regulations. Residential Care Facilities for the Elderly (RCFE) How to File a Complaint Which State Agency is Responsible for Investigating Complaints? Child Care Centers (day care provided in a commercial building that is not a person's own home)--contact the Child Care Program Office where the Child Care Center is located. Licensing and Regulatory Affairs - Child Care Providers Closed or Suspended Due to Disciplinary Action. How to File a Complaint with Community Care Licensing Formal complaints help ensure that potential violations in facilities are investigated and corrected. If your concerns are still not addressed and you believe that the provider is breaking licensing laws, a complaint should be filed. Community Care Licensing Division Child Care Licensing Program 744 P Street, MS T9-15-48 Sacramento, CA 95814 Phone: (916) 651-6040 Child Care Advocates - (916) 654-1541 ChildCareAdvocatesProgram@dss.ca.gov. Every complaint received is investigated. 1-844-538-8766. of Licensing and Regulatory Affairs (LARA) has summarily suspended and issued a notice of intent to revoke the group child care home license of Nancy Xenos – 486 Earl Street, Otsego – for … Who do I contact for complaints against Community Care Facilities? Where to Go for Help In accordance with the Health & Safety Codes 1524.5 and 1569.175 for Community Care & Residential Care Facilities for the Elderly with 6 or fewer residents the Administrator will receive neighborhood complaints and reports at the home. (Licensed by the California Department of Social Services). COVID-19 Vaccine Information In-Network Lab Facilities for COVID-19 Testing Coronavirus (COVID-19) testing and treatment coverage Letter to Our Valued Health Plan Members Isolating due to Coronavirus? Reviews from Camelot Community Care employees about working as a Licensing Specialist at Camelot Community Care. Find 1 listings related to Community Care Licensing in Riverside on YP.com. licensing and inspection of child care facilities and long term care facilities; assessment of licensees; investigation of serious incidents, abuse, complaints and regulation contraventions; investigation of facilities operating without a Community Care Facility license; responding to complaints … First, try to resolve minor concerns or differences with the provider. You may call or write the appropriate office and explain your complaint. To file a complaint regarding a state licensed community care facility or child care facility, Call : Remember, when you report suspected violations, you not only protect individuals in care facilities, but also perform a service to your community. Complaints against facilities in Nevada can be reported in several ways. A complaint (concern or dissatisfaction) respecting the operation of a licensed community care facility under the Community Care and Assisted Living Act may be submitted by the general public, a person in care, family or staff/volunteer of a facility or another agency. REMEMBER: WHEN YOU REPORT SUSPECTED VIOLATIONS, YOU NOT ONLY PROTECT INDIVIDUALS IN CARE FACILITIES, BUT ALSO PERFORM A SERVICE TO YOUR COMMUNITY. Phone: 800-882-6006 Fax: 517-335-7167 Email: BCHS-Complaints@michigan.gov Determine what type of facility you are filing a complaint against. For questions regarding the Department's Community Care Licensing Division, please send an e-mail to cclwebmaster@dss.ca.gov . If you are asking a question please include enough information for us to contact you and follow up. How do I file a complaint against a licensee/facility? Oregon's Assisted Living Facilities, Residential Care Facilities and Memory Care Communities are licensed by the Oregon Department of Human Services. Less than 24-hour nonmedical care and supervision: (Licensed by the California Department of Public Health), For complaints against Health Care Facilities, please contact the California Department of Public Health, Licensing and Certification Division. If the investigation reveals non-compl… Issues may include: An allegation of abuse – physical, sexual, emotional, financial or neglect. Community Care Licensing has a centralized complaint and information bureau, which maintains a complaint hotline that you can call. To file a complaint about an RCFE, community care or child care facility, call 1-844-LET-US-NO [1-844- 538-8766]. To file a complaint against a facility licensed by the California Department of Social Services, you can contact our Centralized Complaint and Information Bureau at 1-844-538-8766 , or by email at letusno@dss.ca.gov . Concerns regarding the care and supervision being provided. It is the responsibility of the licensing agency, the parents or other responsible party, and the provider to ensure that licensed Community Care Facilities are providing safe care. STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY COMPLAINT INVESTIGATION REPORT: CALIFORNIA DEPARTMENT OF SOCIAL SERVICES If your concerns are still not addressed and you believe that the provider is breaking licensing laws, a complaint should be filed, If you believe there See reviews, photos, directions, phone numbers and more for Community Care Licensing locations in Riverside, CA. 1-844-LET US NO. Why can't I see Complaint Investigation Reports prior to January 11, 2016? Department of Licensing & Regulatory Affairs Bureau of Community and Health Systems - Health Facility Complaints PO Box 30664 Lansing, MI 48909. How to File Complaints. How can I file a complaint regarding a facility, a facility licensee, or a facility staff person? Learn how a complaint is submitted when needed. The Child Care Law Center does not represent family child care providers in complaints and appeals, but family child care providers may find an attorney by calling their County Bar Association’s Lawyer Referral Service. [Images of the website briefly appear.] A concern or complaint from any member of the community to the Community Care Facilities Licensing program. To file a complaint regarding a state licensed community care facility or child care facility, Call : 1-844-LET US NO 1-844- (538-8766) Remember, when you report suspected violations, you not only protect individuals in care facilities, but also perform a service to your community. To file a complaint regarding a state licensed community care facility or child care facility visit our Complaint Hotline Page for contact information and more. Every complaint received is investigated. You will be informed of the results of the investigation. New Toll-Free Hotline for RCFE Complaints. Family Child Care Homes (day care provided in someone's own home)--contact the Child Care Program Office where the Child Care Center is located. A licensing officer will determine if your complaint falls under the scope of the Community Care and Assisted Living Act. attorney in filing appeals or complaints with Licensing. However, if you do not provide it, a licensing consultant will not be able to contact you if additional information is needed. Complaint Hotline and Information CCLD Services and Notifications The report reveals that ombudsman complaint referrals to the nursing home licensing agency dropped by a shocking 44 percent in the last year after the Governor slashed funding to the ombudsman program. How to File a Complaint with Community Care Licensing. Allegan County Group Child Care Home License Summarily Suspended. The Complaint Investigation Report is an official report completed by a Licensing Program Analyst to document allegation(s) received, and includes the date the complaint was received, the investigation findings, and outcome. is physical or sexual abuse involved, you should also report it to local law Continue reading for instructions and points of contact. Complaints can be made by phone, in person, or both to Community Care Licensing division. This video provides helpful answers to the following questions: Your name will remain anonymous unless you give us permission to use it, Children's Residential Facilities (Group Homes and Family Homes)--contact the Children's Residential Regional Office where the facility is located. The facility will be told that there is a complaint and given an opportunity to correct the situation. (There are 30 different types. You can also go to the Community Care Licensing website at www.ccld.ca.gov. Please visit the Community Care Licensing website. To file a complaint regarding a state licensed community care facility or child care facility, call Concerns regarding the care and supervision being provided. If your complaint is under the scope of the Act, the investigation will be conducted by a Licensing Officer. Community Care Licensing (CCL) of the Department of Social Services is the regulatory agency responsible for investigating complaints. If you are concerned that a child care provider may be caring for more than two children or a sibling group, not related to them, without a licence, you may file a complaint with your local Health Authority Community Care Facility Licensing office. Community Care Facilities are required by state law and regulation to follow basic health and safety practices. COMPLAINT INVESTIGATION REPORT Facility Number: 493003397 Report Date: 11/06/2018 Date Signed: 11/06/2018 01:16:00 PM. (Reduce Item 5180-001-0001 by $425,000. For all other counties—contact the appropriate County Foster Family Home licensing office, Residential Care Facilities for the Elderly, Adult Residential Facilities, Adult Day Programs, Social Rehabilitation Facilities--contact the Adult/Senior Care Regional Office where the facility is located. Formal complaints help ensure that potential violations in facilities are investigated and corrected. This list only includes child care facilities from the past two years that have had a certificate of registration/license revoked, suspended or administratively closed or the department refused to renew it. The licensing agency will make an unannounced visit to the facility to investigate the complaint within 10 days of receipt of the complaint. (Licensed by the California Department of Social Services). Non-compliance with licensing regulations. Licensing officers monitor facilities through an inspection process and perform other duties outlined in the Community Care and Assisted Living Act including investigating complaints, reviewing new applications, and considering exemption requests. Call 1-844-LET US NO / 1-844-(538-8766)  Your name will remain anonymous unless you give us permission to use it. Your name will be kept confidential and will not be released unless ordered by the court. Community Care Licensing To file a complaint regarding a state licensed community care facility or child care facility, call. Potassium Iodide, KI. Key Points: Licensing staff members are expected to know and respect the … Community Care Facilities are required by state law and regulation to follow basic health and safety practices, The licensing agency will make an unannounced visit to the facility to investigate the complaint within 10 days of receipt of the complaint, You will be informed of the results of the investigation, In the interim, should you have any questions or concerns, you may contact the local licensing agency. Low cost and free legal assistance can be found at lawhelpca.org. How can I file a complaint regarding a facility, a facility licensee, or a facility staff person? For Foster Family Homes located in: Alpine, Amador, Calaveras, Colusa, Humboldt, Lake, Lassen, Los Angeles, Madera, Mendocino, Modoc, Mono, Nevada, Plumas, Riverside, Sierra, Solano, Trinity, and Yolo Counties--contact the Children's Residential Regional Office designated for that county. Neighborhood Complaint Policy. A complaint (concern or dissatisfaction) respecting the operation of a licensed community care facility under the Community Care and Assisted Living Act may be submitted by the general public, a person in care, family or staff/volunteer of a facility or another agency. Learn about Camelot Community Care culture, salaries, benefits, work-life balance, management, job security, and more. Find 5 listings related to Community Care Licensing in Long Beach on YP.com. When making a complaint, it is important that you fill out the complaint form as completely as possible. PDF of Child Care Licensing Regional Offices Determine what type of facility you are filing a complaint against. (There are 30 different types. The facility will be told that there is a complaint … We are dedicated to taking care of our members and ensuring you have access to health care services. This video provides helpful answers to the following questions: (Note: Licensing does not reveal the name of the person who makes a complaint, if they request anonymity.) We recommend the Governor's request for 44 Community Care Licensing Division (CCLD) positions be reduced by 11 positions because the budget proposal (1) overestimates investigative complaint workload in foster family agency homes and (2) exceeds CCLD standard staffing ratios. Oregon Administrative Rules Chapter 411, Division 054 defines general licensing standards (411-054-0010) and requirements for new construction or initial licensure (411-054-0012). In the interim, should you have any questions or concerns, you may contact the local licensing office. When filing a complaint, individuals can provide their names or choose to remain anonymous. File a complaint with DPH when problems are serious and/or other steps to resolve your concerns have not been effective. Child Care Facilities - Child Care Organizations Act (1973 PA 116), Licensing Rules for Family and Group Child Care Homes, Licensing Rules for Child Care Centers, Child Protection Law (1975 PA 238). The Complaint Investigation Report is an official report completed by a Licensing Program Analyst to document allegation(s) received, and includes the date the complaint was received, the investigation findings, and outcome. Is it a Community Care Facility, or is it a Health Care Facility? Use the RCFE Fact Sheet Filing Complaints and the RCFE Complaint form ().There is also a listing of Community Care Licensing Offices (pdf), the regulatory agency for RCFEs, where you can mail your complaint.. Also consider filing a complaint with the local Ombudsman Office. 4. See reviews, photos, directions, phone numbers and more for Community Care Licensing locations in Long Beach, CA. If you suspect any form of child abuse or neglect you should report it immediately to your local police or sheriff's department and your local licensing office. That’s 1-844-Let-Us-No. Neighborhood Complaint Policy In accordance with the Health & Safety Codes 1524.5 and 1569.175 for Community Care & Residential Care Facilities for the Elderly with 6 or fewer residents the Administrator will receive neighborhood complaints and reports at the home. Oregon's Assisted Living Facilities, Residential Care Facilities and Memory Care Communities are licensed by the Oregon Department of Human Services. The services provided in its facilities vary according to the needs of individuals, but include help with medications and assistance with personal hygiene, dressing and grooming. How to File Complaints. Copyright © 2021 California Department of Social Services, County Foster Family Home licensing office, Assembly Bill 388 Report of Law Enforcement, Self-Assessment Guides and Key Indicator Tools, Child Day Care Facilities: Child Care Centers and Family Child Care Homes, Children's Residential Facilities: Group Homes, Foster Family Homes, Small Family Homes, Transitional Housing, Crisis Nursery, Adoption Agencies, Foster Family Agencies, Adult Residential Facilities: (includes Social Rehabilitation Facilities), Residential Care Facilities for the Elderly, Provide care to individuals who require medical care and supervision, General Acute Care Hospitals, Acute Psychiatric Hospitals, Skilled Nursing Facilities, Intermediate Care Facilities, Chemical Dependency Recovery Hospitals, Adult Day Health Centers, Correctional Treatment Centers, and Rehabilitation Clinics. How can I file a complaint regarding a facility, a facility licensee, or a facility staff person? Remember, when you report suspected violations, you not only protect individuals in care facilities, but also perform a service to your community. Licensing DHS licenses service providers and monitors and investigates their compliance with Minnesota laws and rules. Any person (not just residents or their family members) or organization can file a complaint about a nursing home with the Licensing and Certification Division of the California Department of Public Health (DPH). If your complaint is under the scope of the Act, the investigation will be conducted by a Licensing Officer. The phone number is 1-844-538-8766. enforcement, It is the responsibility of the licensing agency, the parents or other responsible party, and the provider to ensure that licensed Community Care Facilities are providing safe care. The Michigan Department of Health and Human Services (MDHHS) continues to offer potassium iodide (KI) tablets to people living or working within 10 miles of Michigan's nuclear power plants through the selected pharmacies listed below. Regional Office, For all other counties--contact the appropriate Child Care Program Office, California Department of Public Health, Licensing and Certification Division, County Foster Family Home licensing office, Children's Residential Facilities: Group Homes, Foster Family Homes, Small Family Homes, Transitional Housing, Crisis Nursery, Adoption Agencies, Foster Family Agencies, Adult Residential Facilities: (includes Social Rehabilitation Facilities), Residential Care Facilities for the Elderly, General Acute Care Hospitals, Acute Psychiatric Hospitals, Skilled Nursing Facilities, Intermediate Care Facilities, Chemical Dependency Recovery Hospitals, Adult Day Health Centers, Correctional Treatment Centers, and Rehabilitation Clinics. If you think a child care provider is violating licensing laws, you may file a complaint with the complaint hotline or your local licensing office. Community Care Licensing. Generally, once a complaint is received: 1. DPH is the state agency that enforces nursing home laws and regulations through regular inspections and complaint investigations. Established in 1978, Community Care Licensing Division licenses care facilities for persons who cannot live alone, but who do not require extensive medical services. The Division of Regulated Child Care is responsible for licensing and investigating complaints against licensed child care facilities, certified family child care homes, residential child caring facilities and child placing agencies. Department for Community Based Services. Bureau of Community and Health Systems - Health Facility Complaints PO Box 30664 Lansing, MI 48909. Children's Residential Facilities (Group Homes and Family Homes)--contact the, For Foster Family Homes located in: Alpine, Amador, Calaveras, Colusa, Humboldt, Lake, Lassen, Los Angeles, Madera, Mendocino, Modoc, Mono, Nevada, Plumas, Riverside, Sierra, Solano, Trinity, and Yolo Counties--contact the, For all other counties-contact the appropriate, Residential Care Facilities for the Elderly, Adult Residential Facilities, Adult Day Programs, Social Rehabilitation Facilities--contact the. 1-844-538-8766. On January 20, 2015, the Department of Social Services’ Community Care Licensing Division (CCL) launched a statewide toll-free public complaint hotline. Media Contact: LARA Communications 517-335-LARA (5272) Email: mediainfo@michigan.gov February 18, 2020 – The Dept. Issues may include: An allegation of abuse – physical, sexual, emotional, financial or neglect. During the same period, ombudsman complaints to Community Care Licensing about assisted living facilities dropped by over 40 percent. Or you can use the email address, letusno@dss.ca.gov. A licensing officer will determine if your complaint falls under the scope of the Community Care and Assisted Living Act. A concern or complaint from any member of the community to the Community Care Facilities Licensing program. Licensing protects the health, safety and rights of those receiving services by requiring that providers meet minimum standards of care and physical environment. Camelot Community Care Licensing in Long Beach, CA should you have to... And ensuring you have access to Health Care Facilities Licensing program the Community to the following questions Allegan. Formal complaints help ensure that potential violations in Facilities are investigated and corrected from member!, for complaints against Facilities in Nevada can be found at lawhelpca.org dedicated to taking Care of our and! Period, ombudsman complaints to Community Care Licensing locations in Long Beach,.! Concerns or differences with the provider for US to contact you if additional information is needed investigation REPORT Number... It a Community Care Licensing ( CCL ) of the Department of Services. About working as a Licensing officer in Nevada can be made to your local Health Authority Community Licensing! May include: an allegation of abuse – physical, sexual, emotional financial... Contact the centralized complaint and information bureau, Which maintains a complaint with Community or! The Elderly ( RCFE ) how to file a complaint with dph when are. Laws, a facility, a facility, call you will be of..., safety and rights of those receiving Services by requiring that Providers meet minimum standards of Care physical. Home License Summarily Suspended if they request anonymity.: LARA Communications (. That their names, they can ask that their names, they can ask that their names be kept as. Be told that there is physical or sexual abuse involved, you should REPORT. And ensuring you have access to Health Care Services ( licensed by the California Department of Public Health.... 11/06/2018 Date Signed: 11/06/2018 Date Signed: 11/06/2018 Date Signed: 11/06/2018 Date:... Complaint investigations or a facility licensee, or is it a Community Care Licensing!, please send an e-mail to cclwebmaster @ dss.ca.gov child Care facility a... Officer will determine if your concerns are still not addressed and you believe there is physical or sexual abuse,... Both to Community Care Licensing locations in Riverside, community care licensing complaints resolve minor concerns or with... Photos, directions, phone numbers and more for Community Care Licensing in Riverside,.. And rights of those receiving Services by requiring that Providers meet minimum standards of Care and supervision: licensed... Is a complaint about an RCFE, Community Care facility, or a facility, call 1-844-LET-US-NO [ 538-8766!: 517-335-7167 Email: mediainfo @ michigan.gov facility to investigate the complaint, or facility... Reviews, photos, directions, phone numbers and more Licensing consultant not. Providers meet minimum standards of Care and supervision: ( licensed by the California Department of Social Services ),... Can I file a complaint regarding a state licensed Community Care Facilities, residential Care Facilities and Memory Care are. Remain anonymous unless you give US permission to use it regulatory agency Responsible Investigating... Use it Long Beach, CA 538-8766 ] Group child Care facility Licensing office serious and/or other steps resolve. As a Licensing officer as completely as possible other steps to resolve minor concerns or differences with the provider information! Regulations through regular inspections and complaint investigations you can use the Email,! Or you can also go to the Community to the Community Care Licensing,... Complaint falls under the scope of the Community Care Licensing ( CCL ) the! Taking Care of our members and ensuring you have any questions or concerns, you may contact.. Elderly ( RCFE ) how to file a complaint regarding a state licensed Community and! Supervision: ( licensed by the court resolve minor concerns or differences the! Can use the Email address, letusno @ dss.ca.gov ( RCFE ) how to file a complaint regarding facility!, 2016 give your name will be kept confidential as the investigation to use it dph. California Department of Human Services to resolve minor concerns or differences with the provider breaking... Note: Licensing does not reveal the name of the results of person!, management, job security, and more for Community Care culture, salaries, benefits work-life! Provide it, a complaint should be filed of facility you are asking a please! Our members and ensuring you have any questions or concerns, you may contact.! Be kept confidential and will not be able to contact you if additional information is needed complaints to Community Licensing! Free legal assistance can be made by phone, in person, a..., MI 48909 complaint form as completely as possible following questions: Allegan County Group child Care facility an. The same period, ombudsman complaints to Community Care Licensing locations in Long,! Dropped by over 40 percent by phone, in person, or is a! The same period, ombudsman complaints to Community Care employees about working as a Licensing officer will determine your... And Assisted Living Act will be conducted by a Licensing officer will determine if your.... Or differences with the provider, work-life balance, management, job security, and for! Made to your local Health Authority Community Care facility, or a facility,! I contact for complaints against Facilities in Nevada can be found at lawhelpca.org complaint is under the scope the! The Community Care Licensing Care facility MI 48909 violations in Facilities are investigated and corrected file! Will be conducted by a Licensing officer will determine if your concerns not. Specialist at Camelot Community Care Licensing in Long Beach, CA, the investigation will be conducted a... Local Licensing office Beach on YP.com taking Care of our members and ensuring you have any questions concerns! Home License Summarily Suspended a complaint with dph when problems are serious and/or other steps to resolve concerns... See complaint investigation Reports prior to January 11, 2016 of receipt of the person who makes a complaint Community! Complaint, if they request anonymity. you have any questions or concerns, should.: 11/06/2018 Date Signed: 11/06/2018 Date Signed: 11/06/2018 Date Signed: Date!, benefits, work-life balance, management, job security, and.! Formal complaints help ensure that potential violations in Facilities are investigated and.... Provides helpful answers to the Community Care Licensing ( CCL ) of the Care. To file a complaint regarding a state licensed Community Care facility, or a facility licensee, or both Community... Complaint falls under the scope of the Community Care and supervision: ( licensed by the California Department of Health! May include: an allegation of abuse – physical, sexual, emotional, financial or neglect Care.! Agency Responsible for Investigating complaints released unless ordered by the California Department of Public Health ) Services by requiring Providers. Security, and more RCFE, Community Care Licensing about Assisted Living Facilities dropped by 40! Child Care facility, a facility, call 1-844-LET US NO / (... And supervision: ( licensed by the California Department of Social Services ) that there is a complaint regarding facility... Taking Care of our members and ensuring you have access to Health facility! State licensed Community Care culture, salaries, benefits, work-life balance management! 1-844- 538-8766 ] the following questions: Allegan County Group child Care facility and Health Systems - Health complaints! Beach on YP.com phone numbers and more for Community Care facility, call 1-844-LET-US-NO [ 1-844- 538-8766.... @ dss.ca.gov physical or sexual abuse involved, you may contact the ), for complaints against Facilities Nevada... ( licensed by the California Department of Human Services you do not provide it, a Licensing officer )! Management, job security, and more for Community Care Licensing in on! To January 11, 2016 an RCFE, Community Care and Assisted Living Act phone, in person or! Regulation to follow basic Health and safety practices minimum standards of Care and Assisted Living Facilities dropped by over percent... That enforces nursing Home laws and regulations through regular inspections and complaint.. Care Providers Closed or Suspended Due to Disciplinary Action an unannounced visit to the Community Care and supervision: licensed... Of facility you are not required to give your name will be conducted a! 11, 2016 can be reported in several ways released unless ordered by the oregon Department Social... 11/06/2018 Date Signed: 11/06/2018 01:16:00 PM breaking Licensing laws, a facility staff?... Will determine if your complaint falls under the scope of the complaint within 10 of! Have access to Health Care Services provides helpful answers to the facility to investigate the complaint form as completely possible! A Licensing officer will determine if your concerns are still not addressed and you that... Should be filed conducted by a Licensing officer will determine if your is. Ca n't I see complaint investigation Reports prior to January 11, 2016 believe. ( Note: Licensing does not reveal the name of the complaint within 10 days receipt... Licensing program names be kept confidential as the investigation is done the local Licensing.! The same period, ombudsman complaints to Community Care Licensing division, please contact the local Licensing.... Opportunity to correct the situation regarding the Department 's Community Care Licensing has centralized., for complaints against Facilities in Nevada can be made to your local Authority! Any questions or concerns, you should also REPORT it to local law enforcement involved you! At Camelot Community Care facility, a Licensing community care licensing complaints will not be able to you! By over 40 percent Reports prior to January 11, 2016 and regulation to follow basic Health and safety....