The information that you provide in this form will be reviewed by the Serta warranty team Monday–Friday, 9am–5pm (ET) and you will be contacted within 3 business days with next steps. Close Menu Mattress Match Quiz Start here for personalized guidance and recommendations. Our valued retail partners are authorized to provide warranty service, and can do so promptly and efficiently. Serta requires you contact them directly for warranty service. A Warranty Authorization Return by a Serta Representative is mandatory. 1-888-708-1466. Details We bought Serta Icomfort King Mattress in Oct.2013 it came with 25 year warranty but warranty would be voided if you didn't purchase a $90 mattress pad cover. If you notice a defect, contact the Serta retailer from where you purchased the set for warranty service. In order to claim the warranty, you must be the original purchasing consumer with the address as stated in the invoice. As pointed out by reviewers, the warranty only covers sagging at a depth of 1.5 inches. To ensure timely processing, please upload a PDF or photo of your purchase receipt. You must, within the duration … How To File A Warranty Claim At Serta‍ To file a claim, fill out the form on their website with all required information. Warranty claims without the receipt may be rejected. We pride ourselves on our Quality Assurance program and having a very low product return rate. Please go to the Serta Warranty Site submit your warranty claim. Some Hot Buys only available online. There will be an inspection fee. 1800 Mattress helps you by facilitating the warranty claim process, but we are ultimately bound to the requirements … So be aware that the "20 Year Warranty" is just 90 days. Layla mattress is double sided, which allows sleepers to pick from different firmness levels.The feeling of the item is different than any other you’ve really felt. The ... 10-year warranty Durable commercial-grade components Rabin alleges the warranty claim process set up between Sealy and Mattress Firm is so inefficient as to be practically useless. Fill out our contact form, call or write us -we’re here to help. ... because the manufacturer is solely responsible for warranty fulfillment. If you observe a defect, contact the Serta dealer from which you purchased the set. By clicking the box you are stating the warranty claim forms are accurate and complete to the best of your knowledge. Monday to Friday, 9am-5pm (ET) Serta.com Purchases. We’re confident in the quality, design and craftsmanship of our products, so all Serta products are warrantied against manufacturing defects in workmanship and material as outlined in the warranty brochure you received with your mattress or mattress set. Because Website strongly believe in the quality, design and craftsmanship of Serta's' products, Serta products are warrantied against the manufacturing defects in workmanship and material as outlined in the warranty brochure that came with The Customer's mattress or mattress set. Make sure to have the original receipt on hand as proof of purchase. Refer to your receipt from purchase for store contact information. A highly breathable and supportive mattress with a classic, responsive feel. You may continue to initiate your warranty claim if any of the following is true: You will need to have your purchase receipt along with the law tag information available to complete this form. How did you come to know about our brand ? There is a law tag on both the mattress and box spring. The Serta iComfort for WorkPro i5000 collection is well-suited for all needs and work locations. Serta® iComfort Exclusively For WorkPro® True Innovations seating products. If you observe a defect, contact Serta. Visit a store, call (877) 316-1269 or chat online for complete details. If any of these are true, your warranty claim most likely won't be honored. Starting a warranty claim can be done right on the Serta website, and once you’ve made your claim, a member of the warranty team will reach out to you for the next steps. Warranty service coverage is everywhere in all 50 states! The information that you provide in this form will be reviewed by the Serta warranty team Monday–Friday, 9am–5pm (ET) and you will be contacted within 3 business days with next steps. Responding to your questions and feedback is our priority. contact Serta Customer Service for warranty service at 1-888-55-SERTA (1-888-557-3782) between the hours of 9am to 5pm EST Monday - Friday. If you notice a defect, contact the Serta retailer from where you purchased the set for warranty service. These long-term warranties should give consumers as much comfort as the mattresses themselves! If you ever have a warranty question, call us toll free at 1 800 970 5889, and we will be happy to help you. How To File A Warranty Claim At Serta ‍ To file a claim, fill out the form on their website with all required information. ... Hi, I saw all the complaints for their Serta mattresses. Monday to Friday 9am-Midnight (ET) Cutting-edge foam and an exclusive support system for a cool, comfy sleep. If identical materials are not available at the time of repair or replacement, the manufacturer reserves the … Cutting-edge foam and an exclusive support system for a cool, comfy sleep. Learn more about your mattress warranty or make a warranty claim. new Serta ® mattress. Serta is dedicated to getting you your new mattress as quickly, … One Hot Buy item each per household. The Serta Warranty does NOT cover items not expressly listed in the “Warranty Coverage” section such as but not limited to: • Transportation and inspection costs • Bedding used in hotels, motels or institutional facilities ... All other claims including incidental or consequential damages are precluded. Click Here for Warranty Terms & Conditions. Layla Mattress {Serta Mattress Warranty Claim. Sealy, Serta, Simmons and Tempur-Pedic mattresses are covered by manufacturer’s warranties. Please complete the fields below to the best of your ability. Each Perfect Sleeper and iComfort bed is backed by a 10-year warranty. I bought mine in 2017 and had it replaced within 6 months by the retailer. Goodbed.com. Offer valid only on models indicated and while supplies last at participating locations only. Shipping and Delivery. Receive special promotions, sales, and the latest discounts on Serta products. Our promise is backed by our Serta Quality Assurance Program, one of the most stringent and rigorously enforced product quality programs in the home furnishings industry. Established brands like Serta conduct ongoing quality testing to determine what constitutes a defect. A classic foundation to provide extra height and support for your mattress. For more information or to make a warranty claim, please call 1-877-737-8245. As part of Serta’s warranty package, they tell you how to better care for your mattress to extend its lifetime. * Required fields. 1-888-557-3782. Home » Warranty. Serta mattresses come with a 10-year limited warranty. You can file a claim on the Serta website, where a member of the warranty team will assist you through the process. We aim to build the highest quality and most durable products, so you can enjoy your Serta mattress for years to come. It’s not the healthiest thing for you. Start a Warranty Claim. All warranties MUST be started by the retailer where the mattress was purchased. Warranty Brochures Save 50% on: Beautyrest BR800 Medium, Serta Elkins II Firm, Sealy Maplewood, Sleepy’s Doze models. The … Best Mattress Inc Jacksonville Fl; The milder side of the mattress consists of 3 inches of copper infused memory … Your new mattress will come with a warranty brochure that clearly states what is and what is not covered based on what’s considered a manufacturing defect. Because we strongly believe in the quality and craftsmanship of our products, this Serta Mattress warrants against manufacturing defects in workmanship and material (excluding covers). Warranty and Registration Form. Consumer damage and comfort are not covered by the warranty. Enhanced design with even better pressure relief for a truly restorative sleep experience. You have read and understand the warranty information and will be able to provide the law tag, proof of purchase and pictures required to process your warranty claim. TRUE INNOVATIONS SEATING PRODUCTS PROVIDES THIS LIMITED WARRANTY IN LIEU OF … Sample Receipt. Age* Country of Residence* Nationality* Monthly Family Income* Mobile* Email. A car, electronics, cleaning products, nail polish remover, carpet and furniture, including mattresses. Serta Warranty Period is 10 Years Because we strongly believe in the quality and craftsmanship of our products, this Serta Mattress warrants against manufacturing defects in workmanship and material (excluding covers). A classic foundation to provide extra height and support for your mattress. This Serta limited warranty protects the original purchaser from defects in material and workmanship during the coverage period (see law tag for warranty code). Receive special promotions, sales, and the latest discounts on Serta products. Yes No. If you have moved or if your retailer is no longer in business, please contact Serta Customer Service for warranty service at 1-888-55-SERTA (1-888-557-3782) between the hours of 9am and 5pm EST, Monday–Friday. Claimants are made to go to “extraordinary lengths” to make a successful claim without having to submit to an inspection. The mattress comes with a "20 Year Warranty" but if you read the warranty PDF it instructs you to "contact the Serta retailer from where you purchased the set" there is no way i can find to contact the retailer since Amazon only lists return requests (mine expired 2/2012). Serta ’s 10-year limited warranty guarantees your mattress against any defects in material and workmanship. Serta also offers complimentary White Glove delivery for all customers in the contiguous U.S. Sleep trials range from 45 to 120 nights, depending on the model. You might try filing a claim anyway, but be aware that often, costs are associated with that (see below). Enhanced design with even better pressure relief for a truly restorative sleep experience. PURCHASE INFORMATION . There will be a delivery fee if approved for a replacement. Read on to learn more about Serta hybrids and innersprings in terms of pricing, construction, and performance. All mattresses bought on Serta.com come with a 120-day in-home trial and 10-year warranty. Be aware, if your claim is approved and a replacement is chosen, there is an $85 delivery fee. Serta Warranty Information How Your Warranty Works Nationwide Coverage Buy with Confidence Your new Serta mattress set comes with a factory warranty detailed below. 1800Mattress. Make sure to have the original receipt on hand as proof of purchase. SERTA WARRANTY PERIOD IS 10 YEARS Because we strongly believe in the quality design and craftsmanship of our products, all Serta Products are warranted against manufacturing defects in workmanship and material (excluding covers). Consumer damage and comfort are not covered by the warranty. Serta’s warranty exists to insure that your Serta mattress set is built to our high quality standards and protects against manufacturing defects. Cool, supportive comfort in our ultra-compact carton. Supportive with temperature regulation for the coolest, most comfortable sleep ever. True ... to validate warranty. This Serta limited warranty protects the original purchaser from defects in material and workmanship during the coverage period (see law tag for warranty code). We’ll do our best to respond within 2 business days. Cool, supportive comfort in our ultra-compact carton. We want to hear from you. In-Depth Mattress Reviews ... Serta has denied our claim since the body impressions aren't greater than 1 3/4" in depth. A versatile adjustable base for customized comfort. ... It’s easy – you can start a warranty claim right on their website. Serta and Simmons —both of which are owned by the National Bedding Company—also offer long warranties ranging anywhere from 3 to 30 years and include no charge for replacements within the first 10 or so years of ownership. Consumer damage and comfort are not covered by the warranty. Get the real story on 'warranty claims' mattresses with ratings and reviews from real owners, plus related rankings, deals, videos, expert Q&A, and more! Chat Store Ad; Menu. Purchase Date * MM / DD / YYYY; Order Number * Customer Number * SKU# * Vendor Brand * Description * Purchase Price * Receipt Upload. Serta iComfort Mattress Warranty. Call us at 1-888-557-3782, or fill out the form below to get in touch. Serta Warranty Period is 10 Years. Additionally, it allows you to keep cool, and spring back extremely rapidly. There will be a delivery fee if approved for a replacement. After submitting the form, a team member contacts you within 3 days to instruct you on the next steps. I had two … Serta General Inquiries. A highly breathable and supportive mattress with a classic, responsive feel. Does a Serta mattress offgas? Get In Touch To contact us for product information or answers to any other questions, please use the form below. This Serta limited warranty protects the original purchaser from defects in material and workmanship during the coverage period (see law tag for warranty code). Also, note that delivery to and from the property is not covered under conditions of the warranty and customer will be charged at the rate of $75.00 within normal delivery areas. First Name* Last Name* Gender* Male Female. My retailer is not currently selling Serta products, I have moved more than 50 miles from the original delivery address. A versatile adjustable base for customized comfort. Anything more is out of warranty and not covered. For example, your warranty is almost always void if the mattress is stained, has been used on an improper foundation, or if you are not the original owner. Supportive with temperature regulation for the coolest, most comfortable sleep ever. Serta reserves the right to refuse service and invalidate the warranty when the sleep set, even if defective, is in an unsanitary condition (due to blood or bodily fluid stains or soiling, infestation or other abuse), when the sleep set has evidence of damage from liquid penetration, cleaning or the use of cleaning fluids, or whenever the product failure is caused by factors other than defective workmanship or materials. Start Warranty Claim. Date of Purchase* Invoice Number* Was the showroom incharge helpfull ? Limited 10 Year Product Warranty This limited warranty covers the original purchase of new product used for normal commercial, personal or household use. 1-800-628-8737 Call. If you observe a defect, contact Serta. 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