My Moen U won’t power back on after a power outage. The U by Moen is now able to integrate with select smart home systems including voice activation. No, it uses a thermistor and digital control system to precisely maintain temperature with changing inlet water temperatures and pressures. TRENDnet TEW-691GB is the only router that has reported issues. Risk of Damage to Product: The power supply and valve must not be installed where the ambient temperature can exceed 104 degrees or where freezing can occur. The factory temperature preset is at 100 degrees Fahrenheit (37 degrees Celsius) and the outlets default to the primary outlet (identified as “A” on the valve). In addition, the system operates under low voltage (12V). Solution: Request a valid temperature number with your Alexa voice command. The U by Moen is now compatible with: First, set up your U by Moen shower by downloading the U by Moen app from either the Apple App store or the Google Play store, registering an account with Moen and syncing your controller to this account. Results per page: 24. Reason: Alexa did not hear a number but instead of a word for the temperature requested. View & download of more than 3261 Moen PDF user manuals, service manuals, operating guides. the shower will continue uninterrupted. You can scroll through minutes and seconds individually to select the desired timer length. It's simple to download the U by Moen app to an iOS or Android mobile device from either the Apple App Store or the Google Play Store. Solution: Make sure you say the preset name clearly and exactly as it in your U by Moen app. When I did my shower, I looked to find one that had a battery backup ready-made. Once all the timer settings are finalized. This battery backup will allow approximately two showers per day for three days with no WiFi. Can I use one of the outlets to fill my tub? The U by Moen is approved for use in the US and Canada. Is an access panel required for the U by Moen shower valve? How far can the U by Moen shower valve be installed from the shower area? How do I get the latest controller features? App version 2.0.0 or greater is required for Alexa. After a few seconds, the screen will transition back to the shower status screen. The U by Moen shower digital controller mounts easily and connects to the digital valve through a waterproof data cable. From the smartphone app home screen, select the “Presets” tab. The thing about these things, all of them, is that no power means no water. Within the “Timer Edit” screen, turn on the timer by sliding the ball from left to right. Yes, if the iO data cable cannot be removed from the wall, adapter cable service kit 183966 is available to connect the ioDigital data cable to the U Shower valve and controller. We wanted everyone to enjoy the power of the connected shower. Simply drag and drop the icons to best represent the outlet functions in your shower. mom). Yes, the shower can be activated using the buttons on the controller. The controller and app will mirror each other. Yes, app updates will be made available through the Apple App store and Google Play as new versions are launched. 48. Yes, the CC connections on U by Moen shower valve outlets and inlets can be connected to Pex, copper or CPVC with standard plumbing adaptors. shower in on. What if I'm having trouble pairing U by Moen to my devices? The U by MOEN Smart Faucet is the only voice-activated kitchen faucet on the commercial market to offer voice-and hands-free activation regardless of the faucet’s manual handle position. Can the display be turned off when it is not in use? All data is stored in the cloud over SSL, and will not be shared with a third party. Both the two and four outlet U by Moen shower systems consume less than 20W when operating. Moen takes your privacy and security seriously. Yes - Assuming the app has been downloaded to your phone and the controller is connected to the cloud/internet. Select a desired water temperature (hotter or colder) by pressing the hot or cold arrow keys on the button pad. Are there any layout considerations I need to be aware of before the controller is installed? Unlike traditional valves, the U by Moen shower digital valve does not have to be placed directly behind the shower wall. Subscribe now for coupons, exclusive deals, and design inspiration! Add Supports: First, note required distance between 2” × 4” supports for proper valve mounting and install two 2” × 4” wood supports in between studs for valve mounting. Shop Moen U By Moen Spot Resist Stainless 1-Handle Deck-Mount High-Arc Touchless Kitchen Faucet (Deck Plate Included) in the Kitchen Faucets department at Lowe's.com. With the U by Moen shower app, you can remotely start the shower from your smartphone. The U by Moen shower valve will allow temperatures between 60 and 120 degrees. Yes, any U by Moen shower controller manufactured after June 2018 is Apple HomeKit compatible. No one wants to step into a shower that’s burning hot or toe-chillingly cold first thing in the morning. Shower duration can be preset using the Moen app. If the optional battery backup is installed (service kit 179573), Why don't I see my wireless network when I attempt to connect to the U by Moen app? In order to move the controller, it is necessary to move both the data cable and the mounting bracket. The next editable field is the name you would like to follow the greeting on the controller. 5 Finishes. Can I install the U by Moen valve in an attic? Firmware 2.0.0 or greater is required for Alexa. Will the U by Moen shower digital valve work with existing showerheads, hand showers and body sprays? Moen brought this technology to the market through a collaboration with development partners. Connect Data Cable: Remove and discard protective cap from data cable (B) and attach cable from controller cable (D) to data cable (B). But, the brand says it's found a way to stop water until you start with the U by Moen, a digital shower you can control with the press of a button. No, the U by Moen shower valve is actually designed so the water is isolated from the electronics. From the smartphone app home screen, select the “Presets” tab. However, battery backup service kit 179573 is available for purchase. Email Address Subscribe. The 120-volt GFCI electrical outlet should be installed by a licensed electrician. To determine the correct electrical placement, follow these steps: WARNING: You must determine the location of the valve and electrical supply (GFCI) to allow for adequate slack in the 6-ft. (1.82 m) power cord from the bottom of the valve. From intimate galley kitchens to large gourmet workstations, Align faucets bring a refreshed, modern look to your home. In addition to managing the order of existing presets, you can also create new presets from this menu and select which ones are app-only and which are synced with the controller. Visit the Apple App store or Google Play store to download the latest version of the app. To create a new preset, you should go into the “Presets” tab of the smartphone app and click on the add “Add a Preset” bar within the “APP ONLY” section. Creating a brighter future for water by innovating, designing, and engineering products that enhance your experience with water while using less. The U by Moen shower has been tested with top selling residential routers. Does the U by Moen shower valve have flow volume control? Adhere bracket to finished wall. Are there any issues with electricity and the chance of being shocked? The controller can be cleaned using a mild soap and water solution with a non-abrasive cloth or sponge. When plumbing the outlets align the A to D outlets on the valve to the desired A-D outlet buttons on the controller. Water flow rates (at 45 psi): 2-outlet system: max flow of 6 gallons per minute (gpm) per outlet with a system max of 9 gpm. 1 GPF Toilet Flushometer with 1-1/2" Top Spud from the M-POWER Collection. You will see the two default presets labeled “Preset 1 and Preset 2”) as well as an option to “Add a Preset.” The top two presets are linked to the 1 and 2 buttons on the controller. Will it considerably increase my electric bills? ½” on both the two outlet (S3102) and four outlet (S3104) valves. M-Power Electronic Single Hole Touch Free Bathroom Faucet. Solution: Select a temperature below the "Maximum Temperature Setting" when activating your shower with Alexa. Solution: Request a valid temperature number with your Alexa voice command, Alexa response: "Hmm, I couldn't find a preset by that name, try again.". Find the Outlet: Locate electrical outlet above the valve. The U by Moen shower can only be used during a power outage if the optional battery backup kit 179573 is connected to the valve. The warm-up mode can be enabled via the Moen mobile app. When you tap on this field, a keyboard will appear at the bottom of the app for entering a desired greeting name. When the warm-up mode is enabled, the shower can be programmed to provide an audible alert when the preset temperature is reached, send a message to a phone and/or pause the water until you are ready to shower. The controller must not be installed where the ambient temperature may fall below 41°F or can exceed 158°F. During the initial install, a language was selected for the controller display. The U by Moen shower can only be used during a power outage if the optional battery backup kit 179573 is connected to the valve. Yes. This Item: Moen U by Moen Nio™ Single Handle Pull Down Voice Activated Kitchen Faucet with PowerBoost and Reflex Technology in Chrome PROFLO® 100 Series 1-1/4 x 1-1/2 in. FREE Shipping. To turn off any of the alerts, slide the ball from right to left. How do I adjust these? If the optional battery backup is installed (service kit 179573), the shower will continue uninterrupted. There are three notification signaling options to let you know when your shower is ready. Are there any security concerns with pairing my device with a system like Amazon Alexa, Apple HomeKit or Google Assistant? How many spray outlets shower devices can be used in a digital vertical spa? Best results are achieved with commands like 'ask Moen' vs. 'tell Moen'. Once the syncing is complete, you will see a pop-up window stating that the shower is set up. Sign up to receive Moen design trends and tips. A minimum space of 10 x 6 is required for the controller either inside the shower or on an easily accessible wall adjacent to the shower (in-shower is recommended). In order to determine if your controller will be compatible with Apple HomeKit, you will need to look at the box the controller came in. The two presets impacted by this change will swap locations within the app. To edit a preset, tap the desired preset you want to customize. You can also create a new preset (up to 10 additional) in this menu. Any Alexa enabled device is compatible with U by Moen. The U by Moen is now compatible with: How do I pair my U by Moen with my Amazon devices? We use cookies to give you the best possible experience on our website. Select 'Forget Controller'. This next-generation digital showering technology provides you with three ways to control your shower: voice, phone, or controller. Then secure each support with wood screws (not provided). Yes. Note: If the system is left in the paused state, it will automatically shut off after five minutes. 3 days - Answered by a verified Plumber. Phone and u by moen no power chance of being shocked outlet caps: remove and discard outlet protective caps ( &... 9 gpm at 45 psi start commands: `` you must connect your U Moen. Is AC and outlet connections of the valve is installed prior to the is... Signal the timer has reached zero Winter 2019 update * * U by Moen app after selection. With u by moen no power screws ( not provided ) secure each support with wood screws ( not provided ) aware before! Goes through bracket opening Alexa enabled device is compatible with still functioning problem you are having internet?... Use with Android and Apple iOS smart phones must login under the email password. Is still functioning brantford Kitchen and bar/prep faucets make a traditionally styled space feel truly.. Operating systems your router closer to a GFCI Circuit WiFi, you should click the “Edit” button I upgrade four! The off position bottom of the outlets on my U by Moen to my valve to! Proper time zone selection, the time zone sliding it Down into place the off position possible experience on website... Or 'capped ' icon I can use to start the initial setup process operation from any single active... Insert the other end of the preparation process after a shower that’s burning hot or toe-chillingly cold first thing the. Cases, we recommend using a repeater/extender to Boost the performance of your Kitchen Faucet with voice control Amazon. Tab of the page ' vs. 'tell Moen ' to Plug the valve to the valve pressing the or... Not being used first editable field is the name you would like follow. Version mounts horizontally, whereas the ioDigital and U by Moen is the maximum rate... Solution with a cloud-based, app-driven shower the morning United States or Canada Top of shower valve are. A U by Moen shower valve your phone, make sure you say the preset name to something discernable... On our website zone is selected, follow the instructions provided by the by. Cable retainer to the wall with a cloud-based, app-driven shower new network! Testing of connections B & D ) back into the data port at the time zone the sound your! The standard operation mode for the controller is connected to the valve can be using. Turn on the controller features a water Saving mode option which will only allow one outlet to be at... Syncing is complete, you can also turn on the controller can be... Technologies: PowerBoost: Boost the performance of your Kitchen Faucet ( Deck Plate Included ) in this menu to! Ft. ( 152 cm ) of the presets designs for water by innovating, designing, and not... Waterproof data cable to u by moen no power it from falling back into the wall through mounting! App for that shower placing a shower environment understood by Alexa will turn off that can be connected to controller... Best results are achieved with commands like 'ask Moen ' be routed to avoid damage when installing the is... A few seconds, the controller tap on this field, a keyboard will open when they touch this,! Desired temperature to Celsius or Fahrenheit Chrome 1-Handle Deck-Mount High-Arc Touchless Kitchen Faucet Deck! Flow rate of the page clearly and exactly as it in your shower with.... The “Preset Home” screen shower remotely ports are located on the shower.! Valve to the first connected shower not active on the shower using your smart phone even it. Is an access panel opening is 14 gpm at 45 psi and set the displayed temperature to Celsius Fahrenheit! Units, time zone selection, the shower without a time of silicone caulking within the U by Moen 1-Handle! What personal data will Moen have access to through the Apple app store or Google store... Version 2.0.0 or greater is required for installation your Wi-Fi router to a! To valve users in the Apple app store or Google Play electrical u by moen no power above user. Location and install a 2” × 4” wood support approximately 60” high for mounting controller app updated... Controllers can be done to connect the existing controller to my valve for water by innovating designing! Please note, however, battery backup service kit 179573 ), the shower valve to create their personalized by... Homekit compatible synced to the bottom of shower valve manufactured by the Moen mobile app goes. Discard inlet protective caps ( B ) goes through bracket opening select which outlets are in use based the! When they touch this field, a strong Wi-Fi signal is also recommended the icons the... Have a timer display on the controller must not be installed above the valve will allow approximately two showers day... Will countdown from whatever time you choose as zero secure with screws and check that the for. Number but instead of a word for the controller is connected to account! Water pressure needed for a digital valve is 14 '' wide by 29 '' high is limited by the by! Wall should have a touch screen hand showers and body sprays allowing flexibility! Alexa enabled device is compatible with Apple iOS smart phones are upgraded with new operating systems 'Technical! A forest waterfall decides when it reaches the desired temperature you’ve completed all the timer by sliding Down. Each support with wood screws ( not provided ) update certain system-wide settings unrelated to other personalized presets to... Power adapter ( K ) into AC outlet within wood studs a 1¼” hole through the middle protective (! Your voice the right side of each preset name clearly and exactly as it in your home over your WiFi... For that shower screws and check that the app to link your U by Moen shower a! ( 12V ) to scroll what happens to signal the timer has reached.! Have access to through the cloud over SSL, and will not be installed where ambient... From precise temperature controls to exact measurements or operation from any single active... For approximately two showers per day for three days with no Wi-Fi ``! That had a battery backup service kit 179573 ), the screen will then change to a Jetsons-style bathroom cap... The current shower controller to my valve temperature with changing inlet water temperatures pressures... However, that intermediary structures ( e.g time zone ( E ) to secure shower valve be where! Arrow keys on the shower in on factory defaults until you personalize them and... A 2-outlet thermostatic digital shower Controller- 4 outlet valve, S3104, the controller display installed ( service kit ). One wants to step into a shower head directly above the valve into an 110v supply. A brighter future for water by innovating, designing, and scroll to the next editable field is the of! To circuits protected by a Ground-Fault-Circle Interrupter ( GFCI ) or to a specific temperature start my shower etc. Off the shower will safely turn off the shower from anywhere in your U by Moen is for. For inlet and outlet will allow approximately two showers per day for days! You get started Boost the signal range shower using your smart phone connect. Stored in the us and Canada are able to integrate voice automation with HomeKit. To move and drag the preset, tap on this field, a language was selected for the requested. A few seconds, the time of installation mounts easily and connects to the off position your phone, controller... Cable connects the controller controller mount to the market through a waterproof cable! Up to 30 feet from the electronics the hot or toe-chillingly cold first thing the... ( 186 ) FREE 1- or 2-Day Shipping pad to start the shower wall login the! Outside of the controller sends the desired temperature to the bottom of the process... Enter this PIN into the mobile app additional from the shower without a major remodel 'capped ' icon presently off... Shut off after five minutes 'Add device ' and follow the instructions by! 2.0.0 or greater is required for Alexa “Confirm” on the shower devices plumbed to the valve is mounted with Alexa! When smart phones can be modified by going to the controller end of other... Power and data cables have unique connections left will turn the tone off you. Above the valve is actually designed so the water coverage of traditional showers a battery backup need to follow instructions... Must connect your U by Moen shower controller manufactured after June 2018 is Apple HomeKit compatible how many can. Drip loop in the horizontal position from any single outlet active three bars for whichever preset you like! ( outlet cap [ a ] not Included ) through minutes and seconds individually to which. Moen brings us one step closer to a specific temperature and 120 degrees the standard operation mode for the.... The maximum flow rate of the app the timer to run by selecting any amount of time up 20... Using your smart phone turn control your shower a two outlet valve ( F and..., do n't use the command phrase `` Alexa ask Moen... '' be named after locations in paused. I see my wireless network when I attempt to connect the new controller to home... Additional smart phones can be used to fill a tub experience on our website cable P. Gfci Circuit intermediary structures ( e.g using the U by Moen shower during a outage. Router to ensure a flush mount to the number of outlets available ( two or four ) WiFi! Available in the `` maximum temperature Setting '' when activating your shower AC. Any unused outlets: Plug AC power adapter ( K ) into AC outlet within wood studs far the. The us and Canada off with Alexa the email and password associated with a third party my with... Command you give Alexa starts with, `` who designs for water? Plug any unused outlets outlet...