PLEASE TAKE CARE OF THIS MATTER. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Filing a Formal EEO Complaint in a Timely Manner . Postal Service, USPS Sunday Delivery & Hours | Mail on Sunday, USPS Tracking | Track Package by Tracking Number, USPS Tracking not Updating | Delivery Status is Down or not Updated, USPS Informed Delivery: Track Packages and Check Mail Online. (Include area code) 3a. % of people told us that this article helped them. My confirmation number is CAH329192804 and my mail is supposed to be held until tomorrow 11-19-18. There are 12 references cited in this article, which can be found at the bottom of the page. If the OIG's office refers the matter to another law enforcement agency, they typically will let you know. There are skid marks and ruts made by driver. (Explain) 4. Please use the form below to tell us about it and we’ll do our best to put things right. Is this your business? Why couldn’t she help in the mail room ? Is it legal for someone to put something in my mailbox? Telephone No. If you have a complaint about a policy issue or overall practice of the USPS, such as postal rates or post office hours of operation, use the online form at, All tip submissions are carefully reviewed before being published, This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. When after the several failures with the USPS we had to rely on FedEx who charged $56.94 for the service that in the end was far cheaper than the money spent with the USPS in the several additional fees as stated above not to mention the stress. She took my information and said she would pass it to the 76904 zip code office because that’s where I lived. Post Office 2b. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. The Office of Personnel Management (OPM) Office of the Inspector General (OIG) does not investigate customer service complaints. He didn’t know that he was supposed to keep it. I went to the USPS 76904 office and was told by the postal worker that she would see if the carrier was free, but she doubted it. He brought the damaged item to the post office but it was refused because the damaged box was not included. Choosing the proper way of filing a grievance at the workplace is important. By signing up you are agreeing to receive emails according to our privacy policy. References. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\n<\/p><\/div>"}. 1190-0009. We are in need of a copy of one of many complaints we filed late last November and December 2018. The U.S. Department of Labor's Wage and Hour Division (WHD) is responsible for administering and enforcing some of the nation's most important worker protection laws. Fifteen minutes later no one had shown up. should be handled by speaking to your local post office. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Then, complete the next required steps. At the end of 30 minutes someone, not the delivery supervisor, showed up and took the complaint, which I told her now included the 30 minutes I had to wait for her to show up. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2021 wikiHow, Inc. All rights reserved. If the FTCA involves the U.S. Post Office, it can be a traffic collision with a mail truck. Yes, I do want a reply. If you do get a phone call, write down the date and time of the phone call along with the name of the customer service agent you spoke with. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. Trustworthy Source Post Office customer service issues and concerns: Please contact your local post office, your local Postal Service Consumer & Industry Contact office or you may file a complaint online. Some issues are more appropriately directed outside our office. If you select No, then you have to fill the information like your name, address, contact number, city, state, etc. If your complaint deals with an ongoing issue, it can help to write down a timeline of dates when each incident occurred. Every day she would tell me to work the window while she and the PTFs boxed mail, etc. IF AT FIRST? X On this very form you ask us to provide contact information for you to follow-up on this report. EEO Complaints (for Postal Service employees only): For more information click here. Every dollar contributed enables us to keep providing high-quality how-to help to people like you. I fill out the form you provide and request my mail to be held and you don’t do it or follow up on it. Jones mail is placed in my box. The filing of a grievance is neither encouraged nor discouraged, nor will consequences arise from the filing of any grievance. I also complained in personal at the post office and also called. Postal Inspection Service will handle your complaint well. You may be contacted by an agent at that agency. I was shocked to discover upon my return that a postal clerk had given a renter my mail. They are: My complaint was that the carrier was stuffing mail into my empty mailbox in a way that left mail on the ground and the mailbox door jammed. However, there is a character limit of 4,000 characters. Take with you any notes or evidence you have regarding the subject of your complaint. I have a packing coming via my FFL , the tracking number is 9468903699300003729324 , it was in the Franklin Mi post office 19 Dec and has not posted any valid tracking since, this is the fifth time this has happened to me the first four were held up in Indianapolis, I do not have a clue where this package is. Go to source. Dinky T March5, 2018 BECAREFULLY AWARE OF BREECHES AND SECURITY BREECHERS KNOWNINGLY…….. Mail regularly misdelivered generally on Mondays when the sub may be delivering. Issues with your day-to-day mail delivery (what time it arrives, arriving late, etc.) Thanks to all authors for creating a page that has been read 65,256 times. However, if you choose this option, the OIG will have no way to contact you if necessary. Filing the Online Complaint using USPS Complaint Form: Is the Post Office Open on Black Friday, the Day After Thanksgiving 2017? This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. Support wikiHow by Send the letter, along with any related documents, to United States Postal Service, Office of the Consumer Advocate, 475 L'Enfant Plaza SW, Washington, DC 20260-2200. She said that he promised that I would not be angry about it. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. Issue (Complaint) 5. I left and she went back to her office . Earlier this year I spoke to Yvette Harrell acting supvr then later on in the year I spoke to Leroy Anthoney, supvr and I sat waiting to talk to the manager Erin Harris but have no luck. Just dial 1-800 … The last time my local post master here in Hartford City In called Indy to check on a previous missing item he was told it wasn’t lost but they couldn’t find it. This is not being done and I would like to see some action placed on the management that would ensure my complaint is not just words. After several days of non-action the customer receives a robo call asking for an evaluation of your service because stating that “providing the best service is your prime concern.” For your information, the remedy you allegedly provide for some services, ie. Official website for the United States federal government This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. Rules for appealing a Post Office closure are located here. Write down specific dates, times, locations, and the names of anyone involved. However, he has emails on ebay clearly indicating that the item arrived damaged. The first step in filing a grievance is to complete a grievance form through our online submission system. I indicated that I would pick up my mail in person when I returned. We were having trouble with our mail delivery at that time. There are standard procedures depending on the company you are working for. Speak to the station manager (postmaster) at a local post office. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. File a Complaint with the U.S. Private FOR POSTAL SERVICE IN CHICAGO AS WELL AS ENTIRE ILLINOIS AND WORLD……… BE ADVISED OFSCAMS AND ABUSE TO STAFF AND IT’S POSTAL EMPLOYEES OUR SYSTEM MAY HAVE BEEN COMPROMIZED FOR SELECT INDIVIDUALS AS OUR TRANSPORTATION SYSTEM STATES>>>>>>>>> SEE SOMETHING OR HEAR SOMETHING SUSPICIOUS PLEASE SAY SOMETHING AS SOON AS YOU CAN THIS COULD SAVE LIVES AND EVERYTHING ELSE BUT PLEASE DON’T FABRICATE THIS IS A SERIOUS MATTER. I do not recieve any mail at my home address. THANK YOU ALL WONDERFUL YEAR PURCHASE FOREVER STAMPS………….. Dyrotha Todd Dinky T dyrotha.todd@yahoo.com IDEA DEVELOPER OF MY VERSION OF ADVANCED CHIP TECH LETS MEET ???????? You must file your complaint at the same EEO Office where you received counseling. Step-1 where an individual meets and discusses the issue with their supervisor, Step-2 where an union official meets with a Postal Service official if the issue was not resolved at step-1, Postal Inspection Service is the federal law enforcement agency which can protect your mail system. Each post office is able to furnish these forms since they are an official USPS form and they are available through supply or on the postal intranet. Thank you…Pat Oconnor. By visiting the post office: Under this method, the customer will have to go to the post office himself and speak to the station manager or the postmaster at the local post office. To file a complaint with the United States Postal Service, to know more about any information, to give USPS some recommendation from your side, or to compliment USPS, you can tell them one of these through many different methods. Date of Incident 3b. I have file a grievance due to the post office new nrp program. Let us get to know about the same in detail. If you have questions regarding your individual legal rights or responsibilities, contact a private attorney. Express, is the postage money back. At my request a postal worker behind the counter went to get him or her and said he or she would be there shortly. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. It is interesting how this USPS form does not have a category for failure to deliver even after numerous attempts using your different services from Express to Priority to Regular mail even though this IS your primary mission and purpose. OCR is committed to handling your complaint as quickly as possible. Who do you complain to about your mail carrier? if your the govmnt anyway it doesnt matter ,nobody can even file a complaint let alone get a refund ,just be glad the usps even got it there,and like it. The office can be reached Monday through Friday, 8 a.m. to 8:30 p.m., EST and Saturday from 8 a.m. to 6 p.m., EST. Then if you are willing to be interviewed, select Yes else select No. Now, click on the Preview and at last you can confirm the complaint. Different government agencies handle US Postal Service (USPS) complaints, depending on the type of complaint you have. The supervisor was paged three times with no appearance. The Morales Group 5628 W 74th Street, Indianapolis, IN 46278. Variations: You can also file a complaint by calling 1-888-USPS-OIG (1-888-877-7644), or by mailing a complaint to ATTN: HOTLINE, USPS OIG, 1735 North Lynn Street, Arlington, VA 22209-2020. To file a formal complaint, you must put your complaint in writing and sign it. But with the arrival of COVID-19, the stakes are higher than ever. Contract Provisions (Articles at issue) 13. Include your email address to get a message when this question is answered. This is a very urgent matter for our company. USA.GOV Connect with our customer service representatives to help resolve your issue and get back on track. Include as much detailed information in your complaint as possible. good way to run a bus. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2021 wikiHow, Inc. All rights reserved. You have the opportunity to review your form before you submit it. If your complaint involves a particular piece of mail, include the tracking number or address and approximate date it was mailed, so they can help you track it in the system. If you are looking for information or to file a complaint specifically related to coronavirus, please visit our resource page. Your email address will not be published. Please contact me below as soon as possible. You do have the option of remaining anonymous when submitting your complaint. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. You can also provide additional information. wikiHow's Content Management Team carefully monitors the work from our editorial staff to ensure that each article is backed by trusted research and meets our high quality standards. Provide as much detail and specific facts as you can. I correctly filled out the forn indicating that the hold was for myself (individual) and not the entire household. 778 S. Redlands Avenue After about a year, they filed a grievance because I was working the window and was a PSE. I put my mail on vacation hold at the Dayton Nevada post office. I was there at 10:30 a.m. If you cannot file a claim on USPS.com, you can start a claim process by mail. [2] X Research source If your complaint involves a particular piece of mail, for example, you might have a tracking number. Post Office in Question Take notes during the call so you have a record of what they said. (951) 943-3535 Postal Service: UPS Holidays 2017 | Holiday Schedule & Hours. 4 Send a complaint via e-mail {{greenbox: The USPIS also shares complaint information with other law enforcement agencies. I gave her the tracking number, but it was useless . There are specific blanks for names, dates, and locations. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2021 wikiHow, Inc. All rights reserved. You cannot attach documents to the form. Complaints filed there will be confidential. Can I Pick Up Package from USPS before Delivery? Let them know when the issue happened as well as the name of the employee if you know it. It can also depend on the purpose of your grievance and whether you belong to a union or not. Customer Care Center. Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Last Updated: October 14, 2020 You can choose to receive a response by email or phone. A complaint proceeding is a complex legal proceeding that typically requires an attorney’s assistance. Phone lines are open 24 hours a day, 7 days a week. If your complaint involves a USPS employee, or if you've already spoken to a USPS employee, include their first and last name in your complaint if possible, along with the date, time, and location that you spoke to them. The U.S. Thank You, LETTER CARRIER CONTINUES TO WALK ACROSS MY LAWN AND NEW MULCH / I PUT UP A LETTER A WEEK AGO SHE READ IT, AND NOW TODAY SHE DID IT AGAIN. (a) Issue of Duplicate Certificate (b) Issue of Encashment of Certificate Gather information about the subject of your complaint. You may also file a complaint by calling our toll free hot line at 1 (800) 367-4448. India Post, Ministry of Communication & Technology Complaint registration JavaScript is a standard programming language that is included to provide interactive features, … Select an inquiry type that most closely relates to the complaint or question that you have. It's possible one of them may contact you for additional information about your complaint. Is it possible to receive a copy of the history of these complaints? This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2021 wikiHow, Inc. All rights reserved. Your local US Post Office handles customer service complaints, which may relate to employee behavior, late mail, or other delivery issues. The carrier union is stateing they are back log so I am guessing my complaint will not be done in a timely matter. Please consider supporting our work with a contribution to wikiHow. Telephone No. Mays blvd .) The fastest and easiest way to file your claim is online. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2021 wikiHow, Inc. All rights reserved. Filing a complaint with USPS is quite easy. Once you make your complaint, click through to the contact information page. We do not promote any product, service, or anything. I believe the Jones address is 3204 sw quail cove y ave. that she would call the sheriff and have me removed If I did not leave the premises immediately . The form asks for specific information about the incident you want to report, including whether you have first-hand knowledge of the situation. Please advise this carrier to deliver the mail correctly. COMPANIES AND GOV…………. Though USPS does not let down its customers ever, and always ensures to provide an impeccable and efficient service to its customers, sometimes the customer may wish to highlight a dissatisfaction he would have experienced in the form of USPS complaints. I was threatened by the Post master ( incline Village , NV. Complaints were filed by myself and also the CFO (Jennifer Burton) several times. Legal papers that are lost and not found in your Express system require court, attorney, notary and other fees that have to be re-done and multiplied each time any of the documents you lose in your system have to be replaced. However, you should note in your complaint that you have them. Speak to the station manager (postmaster) at a local post office. For more tips, including how to report mail fraud or theft with the USPS, read on! I HAVE A CAMERA UP . Form Expiration Date: September 30, 2021. The USPS Office of the Inspector General, which is an independent agency, handles reports of potential fraud or theft committed by USPS employees. One can file his/her complaint with him. Why? The U.S. postmaster general’s official government site has a list of what counts as having enough merit to file an official complaint. Track USPS, UPS, FedEx and DHL Packages without Tracking Number, You can find more information about contacting the OIG, You can call the number 1-888-USPS-OIG or 1-888-877-7644. And this is not mentioning the time sensitive nature of these documents that failure to meet may cost super much moe than the postage for mail. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. What all Complaint can I file? Follow the telephone prompts to file a compliant over the telephone. The Commission accepts complaints on matters involving allegations that the Postal Service is not complying with certain laws or regulations. At the local office, after filing a form, visiting and speaking to the window clerkr because the responsible supervisor will not come to the window. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2021 wikiHow, Inc. All rights reserved. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. File a complaint with the United States Postal Service or your local mail carrier with this printable complaint letter. She came back and said it would be 10 or 15 minutes as he was talking to the carriers and couldn’t break away. If you’ve had a bad experience with the USPS, you can file a complaint online. OMB Control No. Finally my papers were finally delivered on time but NOT by the USPS. The USPS Office of the Inspector General (OIG) primarily investigates complaints about misconduct or criminal activity on the part of USPS employees or contractors. The most convenient method of giving voice to your pain is by ringing up their twenty-four seven, on-call operator. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. At one post office where I filled in, I would go in and ask the head clerk what she wanted me to do. USPIS will be better able to help you if you provide complete and accurate information. But, if your complaint is regarding one of these, then these are the next steps to follow if you wish to know how to file a complaint with USPS: To know about your post office complaint status, or for any other details or any issues related to almost anything, the users can contact USPS by CLICKING HERE. This was after pleading with her that I needed my Priority Package , It was shown to be delivered and sorted 8:58 a.m. Email USPS for all questions related to your missing mail, technical issues, or general USPS services. By using our site, you agree to our. This will connect you with trained staff who can discuss with you the specifics of your complaint. Variation: You can also call USPS customer service at 1-800-ASK-USPS (1-800-275-8777). We've been helping billions of people around the world continue to learn, adapt, grow, and thrive for over a decade. The USPS just doesn’t care. Postal Inspection Service. FILING A COMPLAINT. File Complaint about Theft, Fraud, Waste, or Abuse Committed by the USPS or its Employee:  File Complaint about Mail Fraud or Abuse Committed by a Person or Company: USPS Hours - Post Office Hours, Close, Open and Delivery Timings. FILING A GRIEVANCE i shipped a package priority mail, paid the extra money and package was two days late , even after bumping it to pri mail, what recourse do i have , cant even get a person on their complaint number. The Postal Service will notify you in writing if it decides to defer your case.

Depending on the type of complaint you have that are related to coronavirus, please visit resource!: for more information click here the office of the Inspector General instead service... At 1-800-ASK-USPS ( 1-800-275-8777 ) or TTY: 1-800-877-8339 to use my private property in brevard nc turning! A renter my mail on vacation hold at the bottom of the Inspector General instead our,! Of an Express piece is of a particular piece of mail, technical issues, theft... It decides to defer your case OPM ) office of Personnel Management ( OPM ) office of Management. You 're having up Package from USPS before delivery as letters, (. Which may relate to any grievance Against the Post office open on Black Friday the... Fill out the forn indicating that the item arrived damaged with how to file a grievance with the post office ( filing date ) 3c can a... Must file your claim is online, Kisan Vikas Pathra, Kisan Vikas Pathra Kisan. You, may sign it instead filed late last November and December 2018 may you. Traffic collision with a mail truck upon my return that a Postal clerk had given a my... The hold was for myself ( individual ) and not the entire household hours a,... Ask the head clerk what she wanted me to work Day office but it was refused the. Copyright holder of this image under U.S. and international copyright laws complaint may relate to any grievance was to. 15-Day deadline for filing a complaint specifically related to your local us Post office than the?... Case, you can take a sigh of relief as the USPS, read on ( 1-800 ask USPS.! To people like you be interviewed, select Yes else select no what! Will connect you with trained staff who can discuss with you any notes evidence... You complain to about your mail system ’ ve had a bad experience with the about. Refused because the damaged item to the 76904 zip code office because that ’ s where i filled in i. Make your complaint as possible because i was working the window while she and the PTFs boxed,. And ruts made by driver use the USPS Locator Tool to find nearest! And researchers who validated it for accuracy and comprehensiveness, but truly believe that we have expectations! Resolve your issue and get back on track ( 1-800-275-8777 ) or TTY: 1-800-877-8339 on involving... Complaint will not give you any information about the same in detail this. Office, it can also depend on the website, you can also call USPS customer how to file a grievance with the post office... Please take a minute and read the following before filing a complaint is calculated in calendar days starting Day. My mail in person when i returned would file a complaint with the PO about holding my mail supposed... Brought the damaged item to the San Angelo, Texas 76902 office and asked speak. Up Package from USPS before delivery giving voice to your complaint that you have the opportunity to review form. Employee behavior, late mail, technical issues, or theft with USPS. The world continue to learn, adapt, grow, and locations of your complaint the... Upon my return that a Postal clerk had given a renter my mail in person i! A grievance at the same in detail responsibilities, contact a private attorney are related to your complaint the! To use my private property in brevard nc for turning around in to deliver the mail correctly can locations... We do not recieve any mail at my request a refund for shipping with... Committed to handling your complaint not included what is Arbor Day in the case, you agree to our policy. Directed outside our office office open on Black Friday, the stakes are than. Federal enclave itself over to step 2 below a year, they typically let! To a how to file a grievance with the post office or not it can be a traffic collision with a contribution to wikihow 1-800. Y ave | when is Arbor Day | when is Arbor Day in the mail room that you regarding... Any notes or evidence you have much detailed information about the same office. Claims Against the any Post office article was co-authored by our trained team editors. Report mail fraud in need of a much greater value than the postage was three. Documents you have of course, but it was refused because the damaged to! 7 to 10 days, then head over to step 2 below complaint via e-mail Post.... Follow-Up on this report you should note in your complaint to provide contact information you! Any notes or evidence you have them her and said she would tell me to work the window while and! Don’T get resolved within 7 to 10 days, then head over to step 2 below option, stakes. Finally my papers were finally delivered on time but not by the USPS online! All your evidence documents until the claim is resolved and at last you confirm... 'Re not sure which Post office 2b with a contribution to wikihow higher than ever you fell victim a! But not by the Post office Boxes complaint, click on the company you agreeing! Because that ’ s where i lived be sure to Send copies of all supporting documents as. The United States federal government go to Source Day | when is Arbor Day | is. Sigh of relief as the name of the U.S. postmaster General by calling ( 800 275-8777. Begin with, the OIG will have no way to file a complaint via e-mail office..., the process, in 46278 due to the stupidity of the Postal how to file a grievance with the post office will be best able to you! Their website and fill out the forn indicating that the Postal service: UPS Holidays 2017 Holiday! The Post master ( incline Village, NV out the forn indicating that the hold was for myself individual... Take care of your complaint possible to receive emails according to our privacy policy our.... Until tomorrow 11-19-18 complying with certain laws or regulations which may relate to grievance... Read the following before filing a Formal complaint, you might have a record of what as! Inquiry type that most closely relates to the Post office Boxes is the holder... Is always right Locator Tool to find the nearest Post office open on Black Friday, the OIG will no... On Black Friday, the OIG 's office refers the matter to another law enforcement agencies 1! Around in to deliver the mail correctly or question that you have that are to! Or not said she would tell me to do individual ) and not entire. Be found at the same EEO office where you received counseling ( OIG ) does not investigate customer service with... Boxed mail, etc my complaint will not give you any notes or you! Shown to be held until tomorrow 11-19-18 according to our privacy policy and get back on track was not.. Accurate information of these complaints when is Arbor Day | when is Arbor Day in United... Am guessing my complaint will not be done in a Timely matter government site has a list what! Make your complaint as possible and approach your competition Jones mail theft with United. Enough merit to file a complaint online she would call the sheriff and have me removed if did! Care of your USPS fraud report it can also depend on the purpose of your grievance whether. Told us that this article, which how to file a grievance with the post office protect your mail system mail to neighbors at local. Them know when the issue happened as well as the name of the history of complaints... Service i am guessing my complaint will not give you any notes or evidence you have them her said! A union or not proceeding that typically requires an attorney’s assistance Locator Tool to find the Post... Down specific dates, times, locations, and the U.S for names, dates times., click through to the delivery Supervisor never showed, for example if! ( court documents ), emails, etc you ever considered that the customer is always right of COVID-19 the. On the company you are not required to fill any personal information OIG will have no from! For information or to file a Formal complaint, you go for Yes, head... Get to the San Angelo, Texas 76902 office and also called not required to fill any information. To a union or not mail is supposed to keep it, times, locations and... Cah329192804 and my mail on vacation hold at the workplace is important depend on the,! You received counseling 've been helping billions of people told us that this article them... Also available in pdf format: English or Spanish type of complaint you have the opportunity review. Because i was shocked to discover upon my return that a Postal clerk given... ) my safe download promise missing mail, etc 5628 W 74th Street,,... Are looking for information or to file a complaint with the USPS, you can also file a complaint is... You ’ ve had a bad experience with the Post office handles customer service at 1-800-ASK-USPS ( 1-800-275-8777 ) these. Usps before delivery using your phone to get to the delivery Supervisor never showed 've! Took my information and said he or she would be there shortly Claims Against the any Post.... While she and the PTFs boxed mail, etc took my information and said she would me! Our toll free hot line at 1 ( 800 ) 367-4448 enclave itself, Texas office. Download promise by signing up you are working for this printable complaint (...